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Contact Us

Contact YBS Share Plans for all your enquiries

UK Plans

For general enquiries, call the YBS Share Plans helpline on:

  • 0345 1 200 300
  • +44 1274 353 015 (Calls outside UK)

Sharesave lines are open Monday to Friday 8:30am to 5:30pm and Saturday 9:00am to 1:00pm.

Share Incentive Plan lines are open Monday to Friday 9:00am to 5:00pm.

Discretionary Share Plans

  • Call us on 0345 166 9211 (or +44 1274 353 259 if you're calling from outside the UK)
  • Email us at execshareplans@ybs.co.uk

Global Plans

If you have any questions regarding your company's share plan or your individual account, then please speak to your local coordinator.

 

Help us improve

Our customers are our top priority, and we work hard to provide you with the best possible service. However, if at any time you think we haven't met your expectations please let us know. We will try to do everything we can do to put things right.

Our complaints process

To help deal with your complaint, we have a complaints procedure that you can use to make us aware of any problems you've encountered. We'll do our best to address things quickly and fairly.

Our complaints procedure meets the requirements of both the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS).

Download our Complaints Leaflet
Help and Support

Need help?

For general enquiries, call the YBS Share Plans helpine on:

Tel: 0345 1 200 300

Tel: +44 1274 353 015 (Calls outside UK)

Sharesave lines are open Monday to Friday 8:30am to 5:30pm and Saturday 9:00am to 1:00pm.

Share Incentive Plan lines are open Monday to Friday 9:00am to 5:00pm.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.

Security

Your Personal Details are secure

Learn how we use and protect your personal data

To see more information Visit our Security Centre