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About YBS

The only mutual organisation administering share plans

  • Unique market approach
  • Share plans since 1980

About Yorkshire Building Society

Yorkshire Building Society (YBS) is a mutual organisation owned by and run for the benefit of members and has no external shareholders. We are the only mutual organisation administering share plans.

The flexibility of this status enables us to continually evolve the services we offer our corporate clients and their employees in cost efficient and effective ways.

Focusing on innovation and care, we are committed to providing a wide range of share plan administration and trustee services. Our dedicated team includes highly trained and skilled individuals in share plan administration.


YBS has been involved in Share Plans since 1980 with the introduction of Sharesave (SAYE).

Yorkshire Building Society Group is one of the strongest financial services businesses in the UK. More information can be found on our Society website.

Our Team

The team at YBS Share Plans believe the vital elements of a successful relationship include:

  • A 'one team' ethic with shared objectives
  • Two-way communication, passion and lots of energy

These combined elements ensure that we achieve:

  • A relationship of equals, enabling frank and honest discussions
  • Feedback to ensure service excellence is continually offered to you and your employees

We have established and nurtured many long-term client relationships, and firmly believe that these make for better take-up rates and streamlined processes. Your Relationship Manager is selected to work with your company based on:

  • Their breadth of experience and expertise in share plan implementation
  • Relationship management skills

They will be responsible for:

  • Planning, creating and implementing communication plans
  • Building team spirit with all stakeholders
  • Motivating stakeholders to deliver key deadlines

They will share knowledge openly and proactively drive forward new initiatives through innovation and care to create and conceive a tailored share plan to meet your needs.

Meet some of the team:

Ashley Price

Head of YBS Share Plans

Ashley, as Head of YBS Share Plans helps to ensure we maintain our leading position in the market and are able to deliver a wide range of share plans and services in line with changing requirements.

Garry Milner-Brown

Commercial Performance Manager

Garry provides leadership, creativity and direction to optimise commercial performance by identifying and delivering strategic opportunities to enhance the overall sales capability.

Alan Knight

Operations Manager

Alan is responsible for the full end-to-end systems and operational service delivery and identifying strategic/business improvement opportunities to enhance the overall service offering.

Louise Drake

Growth & Acquisition

Louise is responsible for the development of new business and new business sources, including the product/service portfolio and marketing.

Cathy Browne

Client Experience

Cathy heads up the client relationship team. Her responsibilities include working with clients and her team to continually evolve our services and provide customer service excellence.

Help and Support

Need help?

For general enquiries, call the YBS Share Plans helpline on:

Tel: 0345 1 200 300

Tel: +44 1274 353 015 (Calls outside UK)

Sharesave lines are open Monday to Friday 8:30am to 5:30pm and Saturday 9:00am to 1:00pm.

Share Incentive Plan lines are open Monday to Friday 9:00am to 5:00pm.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.


Your Personal Details are secure

Learn how we use and protect your personal data

To see more information Visit our Security Centre

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Case Studies

Examples of tailored customer communications

  • Dynamic marketing and communication strategies
  • Innovative and forward thinking
View Case Studies
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YBS Awards

Find out more about YBS Group and the awards they have won.

More about Awards